Frequently Asked Questions

Everything you need to know about your Pawprint Oxygen order.

What is your standard shipping timeframe?

We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.

How do I determine the right size for my pet?

Please refer to our detailed Size Guide located on each product page. We recommend measuring your pet's neck and chest circumference for the best fit.

What is your return and exchange policy?

We accept returns and exchanges on unworn items with tags still attached within 30 days of purchase. Return shipping is free for your first exchange.

Are your products machine washable?

Most of our apparel is machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fabric and prints.

Do you ship internationally?

Yes, Pawprint Oxygen ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.